Effective Date: 7th May, 2025
Welcome to Aureli. By accessing or using our website www.aureli.in and purchasing our products, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully.
1. General Information
- These Terms govern your use of our website and the purchase of our products.
- By using this site, you confirm that you are at least 18 years old or are using it under parental/guardian supervision.
- Aureli reserves the right to update or modify these Terms at any time without prior notice.
2. Products and Orders
- All products listed on www.aureli.in are subject to availability.
- Prices are subject to change without notice. All prices are listed in Indian Rupees (INR).
- We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock unavailability.
- Customized, engraved, or made-to-order products cannot be cancelled after order confirmation.
3. Payments
- We accept major credit/debit cards, net banking, UPI, and other secure payment methods.
- For Cash on Delivery (COD), payment must be made in full at the time of delivery.
- All payment transactions are processed via secure third-party payment gateways.
4. Shipping and Delivery
- We deliver across India to serviceable pin codes.
- Estimated delivery timelines are mentioned on product pages and may vary based on location and availability.
- Shipping delays due to external factors (weather, courier issues, etc.) are beyond our control.
5. Returns and Exchanges
- We offer a 7-day return and exchange policy. Please refer to our Return Policy and Exchange Policy pages for full details.
- Items must be returned unused, in original condition, with all packaging and documents.
6. Intellectual Property
- All content on www.aureli.in, including but not limited to logos, images, product designs, graphics, and text, is the exclusive intellectual property of Aureli. Using any of this content without prior written permission from Aureli will be considered a violation of intellectual property rights and may draw legal action
- Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
7. User Conduct
You agree not to:
- Use the website for any unlawful purpose.
- Interfere with or disrupt the website’s security or servers.
- Post false, misleading, or harmful content.
8. Privacy
Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you consent to the practices outlined in our Privacy Policy.
9. Limitation of Liability
- Aureli shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
- We make no warranties of any kind, express or implied, regarding product quality or fitness for a particular purpose beyond the product description.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Kolkata
11. Contact Us
For any questions or concerns about these Terms, please contact:
Aureli Customer Support
📧 Email: support@aureli.in
📞 Phone: 89028 43683
🌐 Website: www.aureli.in
This page is owned and managed by Pratik Ghosh. For any queries, please refer to our contact page